If You open the certificate file, with a simple text editor, it shall begin with "---- BEGIN CERTIFICATE ----" and end with "---- END CERTIFICATE ----" if it is the right format.
The most simple way to load the cert, is to use "Method 1".
Please note that You log in with the CLIENT, PC/Mac, user/password.
Another method is "Method 3". In this example I will load Citrix Intermediate Certs to the SC-T25 from a USB stick.